Terms of Service

CareNest Thailand

Effective Date: February 11, 2026

1. Acceptance of Terms

By accessing or using www.carenestthailand.com (the "Website") or submitting an inquiry, you agree to these Terms of Service ("Terms") and our Privacy Policy.

2. Inquiry and Communication Workflow

When you submit a form, your request is sent to our Cloudflare Workers backend and forwarded to our team through our email delivery provider (Resend).

Submitting a form is a request for contact and does not guarantee service availability, booking, or acceptance.

3. Services

CareNest Thailand provides childcare-related services including nanny, babysitter, newborn care, special-needs childcare, and related support.

Final service scope, schedule, and pricing are agreed separately between you and our team.

4. Eligibility

You must be at least 18 years old and legally able to enter into agreements to use this Website and submit service inquiries.

5. User Responsibilities

You agree to:

  • Provide accurate and complete information in the contact form.
  • Use the Services only for lawful purposes.
  • Not interfere with the Website's operation or security.

We reserve the right to suspend or terminate your access if you violate these Terms.

6. Pricing and Payment

Any pricing displayed on the Website is informational and may change.

Payment obligations begin only after service terms are confirmed with you and accepted by both parties.

7. Third-Party Platforms

Our Website may link to third-party services such as WhatsApp, Line, or external platforms. Use of those services is governed by their own terms and policies.

8. Intellectual Property

The Website content, branding, and materials are owned by CareNest Thailand or licensed to us and are protected by applicable intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, CareNest Thailand is not liable for indirect, incidental, or consequential damages arising from use of the Website or inquiry process.

Where liability cannot be excluded, liability is limited to the extent permitted by law.

10. Website Availability

We may modify, suspend, or discontinue any part of the Website at any time without prior notice.

11. Governing Law

These Terms are governed by the laws of Thailand. Disputes will be handled in the competent courts of Thailand unless otherwise required by applicable law.

12. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on this page with a revised effective date.

13. Contact Us

For questions or concerns about these Terms, contact us at:

Email: [email protected]

Phone: +66 64 021 1969